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REQUEST A CARE ASSESSMENT
Every person’s situation is different. A care assessment helps us understand your needs, routines, preferences and goals so we can recommend the most appropriate support.
Whether care is needed now or you are planning ahead, our team will listen carefully and guide you through the next step.
WHAT TO EXPECT
A care assessment is an opportunity for us to understand the type of support you may need and how you would like that support to fit into your everyday life.
We may discuss things such as:
The aim is not to make decisions for you. It is to understand your circumstances and explore the right support together.
Our team reviews the information you provide.
A member of our team gets in touch to understand your situation in more detail.
Where appropriate, we arrange a fuller conversation or assessment.
If Breathe can meet your needs, we explain the recommended care arrangement and next steps.
You Don’t Need to Have Everything Figured Out
You may not know exactly what type of care is needed yet, and that is completely fine. The purpose of the assessment is to help make things clearer.
We will listen, answer your questions and explain the available options before any care arrangement is agreed.
Our initial conversation is an opportunity to understand your circumstances, answer your questions and discuss the support you may need. If any charge applies to a formal assessment or another part of the process, our team will explain this clearly before anything proceeds.
No. You do not need to know which type of care is right before contacting us.
Tell us about your current situation, the challenges you are experiencing and the kind of support you are considering. Our team can then help you understand which services may be most appropriate.
Yes. You can contact us on behalf of a parent, partner or another family member.
Wherever possible, we aim to involve the person who will receive the care in conversations and decisions about their support, taking account of their wishes, communication needs and circumstances.
Our team will review your request and aim to contact you as soon as reasonably possible.
The time required to arrange an assessment or begin care will depend on the type of support needed, urgency, assessment requirements and staff availability.
If your situation is urgent, we recommend calling our care team directly.
Potentially, yes.
Urgent enquiries can be discussed with our team, but how quickly support can begin will depend on the person’s needs, the assessment required, suitable staff availability and the complexity of the care arrangement.
Please call our care team if support is needed urgently so we can discuss the situation with you.
No.
Requesting an assessment gives us an opportunity to understand your needs and discuss the support Breathe Care Services may be able to provide.
You will have the opportunity to ask questions and consider the proposed care arrangement before deciding whether you would like to proceed.
READY TO TAKE THE NEXT STEP?
Tell us a little about your situation and our care team will help you understand the most appropriate next step.